Privacy Policy

At KaalDnach Casting ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, or use our platform (collectively, the "Services").

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, telephone number, mailing address, date of birth, and demographic information (such as age, gender, hometown).
• Professional Data: Resumes, headshots, showreels, physical attributes, acting experience, union status, and other career-related details submitted via your profile.
• Financial Data: Data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. Note: We use third-party payment processors (e.g., Stripe), and we do not store full credit card numbers on our servers.
• Derivative and Usage Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, pages viewed, and your interactions with our emails (e.g., open rates).

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Match you with potential casting calls, auditions, and roles.
• Process your payments and subscriptions.
• Email you regarding your account, applications, or updates to our terms.
• Generate a personal profile about you to make future visits to the Site more personalized.
• Comply with legal and regulatory obligations.
• Monitor and analyze usage and trends to improve your experience with the Services.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• To Casting Directors and Producers: When you apply for a role or when your profile is set to public or visible, casting professionals using our platform can view your profile data (including personal and professional data).
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. You can choose to set your web browser to remove or reject cookies; however, doing so may affect the availability and functionality of the Services.

5. Your Privacy Rights (CCPA & GDPR)

Depending on your location (e.g., California, European Economic Area), you may have certain rights regarding your personal information, including:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Deletion: You can request that we delete your personal data, subject to certain exceptions.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Opt-Out of Sale: We do not sell your personal information. However, you have the right to opt-out if our practices change.

To exercise any of these rights, please contact us at privacy@kaaldnach.com. We may need to verify your identity before processing your request.

6. Children’s Privacy (COPPA)

Our Services are generally intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we learn that we have collected personal information from a child under 13 without such consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us immediately.

7. Data Retention and Security

We use administrative, technical, and physical security measures to help protect your personal information. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: privacy@kaaldnach.com.