Terms of Service

These Terms govern use of KaalDnach Casting and its marketplace, casting, creator, talent, recruiter, client and agency features. By creating an account or using a role-specific action, you agree to these Terms and the applicable Privacy Policy.

1. The platform relationship

KaalDnach provides technology, discovery, communication, payment-workflow and administrative services that help users find one another and manage engagements. Unless an agreement expressly says otherwise, KaalDnach is not the employer, talent, creator, recruiter, client, production company or contracting party for a user-to-user engagement.

The substantive terms of an engagement—including scope, deliverables, compensation, deadlines, metrics, usage rights, revisions, cancellation and acceptance criteria—are agreed between the relevant users. Users are responsible for ensuring that those terms are accurate, lawful and suitable for their relationship.

2. Role-specific agreements

Clients and creators may form campaign agreements; recruiters and talent may form work agreements; and other marketplace participants may form role-specific agreements. KaalDnach records accepted versions and may facilitate the process, but the underlying promises remain between the parties who accept them.

Electronic acceptance, document hashes, timestamps and related records are retained as evidence of the version presented and accepted. Indian law recognises contracts formed through electronic means under Section 10A of the Information Technology Act, 2000, subject to the requirements of applicable law.

3. Commercial terms, metrics and performance goals

Users may specify fixed compensation, milestones, per-deliverable compensation, performance-linked compensation or a combination, where the feature supports it. Performance terms must identify the metric, target, measurement source, evaluation period and consequence. Examples include qualified views, completed deliverables, publication dates, conversion targets, attendance, response times or other objectively measurable outcomes.

A performance metric is an agreed contractual criterion; it is not a guarantee by KaalDnach that the metric will be achieved. Users should not include unlawful, deceptive, impossible or materially ambiguous conditions.

4. Funding before work begins

Where a marketplace engagement uses the platform payment-hold workflow, the client must successfully fund the required amount before the creator, talent or service provider is permitted to start tracked work. Payment processing and settlement are performed through the configured payment provider and remain subject to provider rules, verification, fraud controls, chargebacks and applicable regulation.

KaalDnach does not treat an internal database balance as a substitute for regulated payment infrastructure. Where supported, a creator-side settlement may be placed on hold through the payment provider and released after the agreed acceptance or dispute process.

5. Deadlines and non-performance

Users may set binding project and task deadlines. A participant who accepts a deadline is responsible for making reasonable efforts to perform on time and for communicating an agreed extension through the project record before the deadline where possible.

Failure to perform by an agreed deadline may constitute a breach of the applicable user-to-user agreement. The consequences are determined by that agreement and applicable law and may include a remedial opportunity, revised deadline, rejection of the affected deliverable, dispute review, cancellation, refund or other lawful remedy. The platform does not itself declare a legal breach or guarantee that a particular remedy will be enforceable.

The Indian Contract Act, 1872 contains provisions concerning performance and compensation for breach, including Sections 55, 73, 74 and 75. The actual effect of any clause depends on the contract and circumstances.

6. Work submissions and acceptance

Creators and talent should submit work through the project workspace where available, including the relevant evidence and notes. Clients and recruiters should review submissions against the accepted brief, agreement, deliverables and measurable criteria rather than changing requirements after submission without agreement.

Clients must not use an unsupported rejection or dispute simply to avoid an otherwise earned payment. Conversely, creators must not claim completion for work that materially fails the accepted requirements. The platform may request clarification, ask for a reasonable remedial attempt, reject an unsupported claim, or facilitate a settlement.

7. Disputes and platform assistance

Either party may raise a documented dispute where supported. We may review the agreement version, project history, messages, submissions, deadlines and evidence and may offer a remedial attempt, facilitate communication, recommend a settlement, keep a payment hold in place, or decline a claim that is unsupported by the available record.

These services are good-faith platform assistance and do not make KaalDnach the judge, employer, agent or legal representative of either party. We do not promise that every dispute will be resolved to a user's satisfaction.

8. Platform responsibility and limitations

To the fullest extent permitted by applicable law, KaalDnach is not responsible for the independent acts, omissions, representations, work quality, employment decisions, compensation promises, conduct or disputes of users. This includes disputes between a client and creator, recruiter and talent, producer and performer, or other marketplace participants.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. Nothing here removes mandatory consumer, payment, privacy, employment, tax or other statutory rights where they apply.

9. User responsibilities and safer participation

• Provide truthful identity, professional, commercial and payment information.
• Do not post fraudulent, discriminatory, unlawful, unsafe or misleading opportunities.
• Do not manipulate metrics, evidence, applications, reviews or payment records.
• Do not use disputes or payment holds in bad faith.
• Respect intellectual-property, confidentiality, privacy, advertising and disclosure obligations.
• Do not require another user to perform unlawful work.

10. Platform fees, payments, refunds and settlement

Creator campaign funding includes a platform fee calculated as a flat percentage of the project funding amount. The applicable platform fee and any applicable tax on that fee are included in the client-facing transaction total and recorded in the applicable invoice or payment record. The amount allocated to the creator/project is kept distinct from the platform fee for accounting purposes.

The standard creator-campaign platform fee is currently calculated at 10% of project funding, subject to the following caps: ₹50 for project funding up to ₹1,000; ₹150 up to ₹10,000; ₹500 up to ₹50,000; ₹1,000 up to ₹1,00,000; ₹2,000 up to ₹2,50,000; and ₹5,000 above that range. Applicable tax on the platform fee is shown separately. A separate payment-processing charge and applicable tax may also be included in the client transaction total to cover the configured payment provider's processing cost; this does not reduce the amount designated as project funding. KaalDnach may update the fee schedule prospectively; the applicable rates and caps for a transaction are captured with its financial record.

Payment amounts, platform fees, provider fees and applicable taxes are shown before the relevant transaction where required. Refunds, reversals, chargebacks and settlement timing remain subject to the payment provider and applicable law. KaalDnach may suspend a release while a genuine dispute, payment-provider review, fraud review or chargeback is pending.

RBI rules require regulated Payment Aggregators to use designated escrow arrangements for funds they collect and to operate those accounts for permitted purposes. KaalDnach does not represent that an ordinary database balance is itself an RBI escrow account.

11. Talent, creator, recruiter and agency relationships

Users are encouraged to keep material negotiations, accepted terms, deadlines, submissions and payment-related activity within the platform where the relevant workflow is available. The platform record can help establish what was presented and accepted and can give our support team information to review when a dispute is raised. This does not make KaalDnach a legal representative, insurer, employer or guarantor of another user's conduct.

Talent, recruiters, clients and agency participants are responsible for the terms of their own professional relationship. Agency review or representation features do not by themselves create an employment relationship or guarantee work. KaalDnach may facilitate onboarding, communication and review without becoming a party to the underlying engagement.

12. Account action and safety

We may restrict, suspend or remove access where reasonably necessary for fraud prevention, safety, payment risk, abuse, unlawful activity, repeated bad-faith disputes or material breach of these Terms. Where appropriate, we may preserve relevant records for dispute resolution and legal obligations.

13. Acceptance at marketplace actions

For actions that create or accept a marketplace obligation, the platform may require a fresh acceptance of the current platform terms. The system records the applicable terms version, hash, timestamp and action so that the parties can identify which platform rules applied at the time of the action.

14. Governing law and disputes

These Terms are intended for use in India and are subject to applicable Indian law, together with any mandatory law applicable to a particular user or transaction. Any dispute involving KaalDnach will be handled in accordance with the applicable jurisdiction and dispute-resolution provisions stated in the final version of these Terms and any mandatory law.

15. Contact

For support, payment or marketplace issues, use the platform support channel. For legal notices, contact legal@kaaldnach.com.

Important: These Terms are a product implementation draft and should be reviewed and approved by qualified Indian counsel before being relied upon as the company's final legal terms.